Commercial Disclosure (特定商取引法に基づく表記)
This page discloses the information required for online commerce in Japan. If you have any questions, please contact us using the email below.
Email Address
contact@foodguessr.com
Legal Name
Laurence Anthony Pike
Head of Operations
Laurence Anthony Pike
Additional Fees
No additional fees are charged beyond the subscription price. Internet connection fees and other access fees to use the service are borne by the customer.
Exchanges & Returns (Refund) Policy
Customer-initiated cancellations: You can cancel your subscription at any time from your account settings. Cancellations take effect at the end of the current billing period. Partial-month refunds are generally not provided for unused time.
Defective service or billing errors: If you experience service issues or have been billed in error, please contact us at contact@foodguessr.com within 10 days. We will investigate and, if applicable, provide a refund or credit.
Delivery Time
Access to the subscription features is provided immediately after successful payment. In rare cases, it may take a few minutes for changes to reflect in your account.
Accepted Payment Methods
Credit card payments via Stripe.
Payment Period
For credit cards, charges are processed immediately upon purchase and on each renewal date for subscriptions. If a payment fails, access may be paused until the payment is completed.
Price
Prices (including consumption tax) are displayed on each plan or product page.
Address
We will disclose the business address without delay upon request.
Phone Number
We will disclose the contact phone number without delay upon request.
Inquiries
For any questions related to this disclosure or your subscription, please contact us at contact@foodguessr.com.